Harness the power of Conversational AI on Whatsapp, Website & Messenger 24\7!

Generate more leads, automate your customer support and accelerate your digital transformation with conversational sales & marketing. Leave the monotonous stuff to Globbot chatbots.

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What is Globbot?

Globbot is a chatbot development company that creates intelligent, interactive and customizable chatbots for an array of different business sectors. Through conversational A.I, we build chatbots that offer an effortless and intuitively understandable interface, instant responses, 24/7 availability, personalization, easy to navigate and use & much more.

How Can Globbot Chatbots
Benefit Your Business?

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Simplistic and Customizable

Fully customized and branded for your business and can serve virtually any need be it customer support, lead generation, automated sales & marketing and much more.

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24/7 Customer Support

Relentless, efficient, and intelligent multitasker, works 24x7 even when employees are occupied or on a break or even off duty. That is a chat bot for you - always on & ready for action.

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Generates
Leads

Engage with multiple potential clients, initiate meaningful conversations, ask relevant questions, instantly respond, collect data & deliver qualified leads for your business.

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Saves Time & Money

Save operational costs by automating repetitive tasks that help businesses constantly engage with their potential clients without the need to hire and train additional staff.

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Present Everywhere

Serve, engage and acquire customers where they already are! Globbot chatbots be deployed across your website, messenger and whatsapp and integrated with internal systems.

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Real Time Analytic

Generate useful insights and performance reports to measure customer engagement and track goals in real-time. Globbot chatbots help you make decisions dynamically to improve your business.

Channel Integrations

Reach out to customers on their preferred channel of communication.
Globbot can be hooked up to tonnes of apps that you use already!

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The Globbot Process

When building a chatbot, we keep your business goals in mind to achieve seamless in delivery across channels along with optimum automation. A natural conversation flow ensures that client expectations are fulfilled in executing the use case.

Evaluate Use Cases

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Our team analyzes the use case, business objectives, target users, competition, and prospective market segment, to determine the implementation framework.

Conversation Flow Design

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At this stage, our conversational experts step in to channel the voice of the business. They work closely with the development team to create a systematic dialogue flow that determines tasks, bot personality, tone, and context of the conversation.

System Integration

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After the conversation flow is fully outlined and signed off, our team integrates the chatbot with other enterprise softwares (CRM, HRM, Website Backends, Payment Processors, Analytics tools etc.), in order to automate workflows and optimize bot functionality.

Training

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Chatbots are ever evolving and learning. Much like humans, they can self-learn under supervision through quality training data in order to fix errors, excel at personalised communication, discern user sentiment, and follow business processes with ease.

Testing

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In this phase, we test conversational flows, integrations and business scenarios through various test cases to achieve desired bot performance and bug-free implementation. Finally, user testing as well as application testing is done to cap the development process.

Deployment

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This is the release phase everyone is waiting for. The intelligent bot is deployed on the company’s preferred platforms and is ready to interact with users in the execution environment.

Monitor and Analyse

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Once published, the bot performance is monitored by analyzing conversation logs and usage insights to fix breakage points and reduce abandoned conversations. Analytics also help measure the bot’s ROI and run A/B tests to further optimize the use case, conversation flow and customer experience.